You may notice some changes since the last time you were here such as dentists, hygienist and staff wearing ventilator masks during Aerosol Generating Procedures (known as AGP’s and typically include fillings, hygiene, crowns and root canals), social distancing within the practice, making payments over the phone beforehand, and being asked to wait in your car until your appointment time. The reception team will go through everything over the phone with you prior to your appointment.

Due to the regulations we have to adhere to be able to operate safely going forward, we have also had to invest heavily in equipment, PPE, staff training and there is also a significant impact on the time needed to clean and disinfect each surgery after an AGP so you can be seen in a clean and safe environment during this Covid-19 pandemic.

Because of the nature of our profession and particularly the use of AGP’s in Dentistry, these changes above has continued into 2021. We have to act and follow the Government’s advice and follow the regulations imposed upon us by our regulatory bodies. We have tried to minimise changes as much as possible and only when needed. As soon as we are advised it is safe to do so by the Government, or the Chief Dental Officer of England, we will be able to and aim to, revert back to normal as soon as our dental restrictions are lifted.

In the meantime we thank you for your time, patience and understanding. We are now ready to see all patients for exams, hygiene and routine dentistry. Please call the practice on 01323 738632 if you have any outstanding treatment that needs completing, a dental emergency or an overdue check-up or hygienist appointment”. Thank you for your co-operation and understanding.